A: Send us an email at contact@DivineF8.com for updates! We are happy to help.


Q: What are your Metal Signs made of?

A: Our Metal Signs are laser cut from 16gauge steel and powder coated so you can hang this item indoors or outdoors. High quality, durable, and will not deteriorate!


Q: What if my order arrived damaged?

A: We care deeply not only about the quality of our jewelry, but the quality of experience it brings you and your loved ones. If your order does arrive damaged, contact us at contact@DivineF8.com and we will send you a new item.


Q: What if I didn't get my order but the tracking information says it has been delivered?

A: First, check your order confirmation and ensure you have entered the correct shipping address at checkout. We provide tracking information for all of our orders and ship via USPS and UPS only. We are not liable for orders that are lost by the shipping carrier, or stolen upon delivery. Please consider, shipping carriers do make mistakes and most are short staffed during the holidays. It is possible that your order has been marked as delivered by the carrier, and still has yet to be delivered.

Please contact us at contact@DivineF8.com


Q: Where can I find more information about shipping times?

A: check out our shipping info page here for general shipping information or check the individual product page.